Our Services

CDS delivers end-to-end WFM consultancy services — from initial UKG Pro WFM implementation services through to optimisation, integration, and custom development. As a specialist provider of workforce management services UK and global enterprises rely on, our UKG Pro WFM services are built around one goal: making complex WFM technology work properly for your organisation.

UKG Pro WFM Implementation

UKG Pro WFM Implementation

Full-cycle UKG Pro WFM implementation from scoping and business process review through configuration, testing, go-live, and hypercare. Delivered by a team with 150+ combined years of UKG Pro WFM expertise and full partner certification.

Solution Consultancy

Solution Consultancy

Pre-implementation advisory, post go-live optimisation, and independent health checks. Planning an implementation? Get expert guidance before you build. Already live? Unlock the ROI you expected. Uncertain about your system's health? We'll tell you where you stand.

Integration & iPaaS

Integration & iPaaS

Connect UKG Pro WFM to the rest of your business. As certified Boomi and Make.com partners, we integrate WFM with payroll, ERP, finance, and HR systems. Enterprise-grade integration or rapid workflow automation - we use the right tool for each job.

Custom Reporting (BIRT)

Custom Reporting (BIRT)

Standard WFM reports are built for WFM teams. You need reports built for your business. We build custom BIRT reports tailored to your operational metrics, compliance requirements, and management information needs. Scheduled reports.

Custom Development

Custom Development

No platform does everything. We build product gap solutions, custom modules, and bespoke development that extends UKG Pro WFM to meet your specific operational requirements. Our in-house development team understands the platform deeply and builds solutions that work with it, not against it.

UKG Pro WFM ProCare

UKG Pro WFM ProCare

Ongoing support, system management, and expert resource on demand. Our ProCare retention offering keeps your UKG Pro WFM environment healthy and your team supported - without adding permanent headcount. Your team manages day-to-day operations. We manage technical health, optimisation, and escalated issues.

Clear Your Backlog

Whatever your WFM Challenge

Whatever your WFM challenge – implementing a new system, optimising an existing one, integrating your platforms, or building custom capability – we have the expertise to help.