Strategy and selection
Build the business case, operating model and roadmap. Evaluate platforms against your real operational requirements before you commit.
Explore WFM consultancySpecialist workforce management consultancy
The experts behind your success.
CDS turns workforce management ambition into measurable results. Our senior practitioners stay with you from solution selection to business-as-usual, bringing every specialist capability in-house and shaping technology around the way your operation actually works.
150+
combined years of workforce management expertise
How we help
Every WFM capability your success needs. One accountable team.
Bring us in from solution selection to business-as-usual, or for the difficult part putting success at risk. Our advisory, delivery and technical specialists work as one, closing gaps without handoffs or outsourced expertise.
Implementation and configuration
Configure scheduling, pay, compliance, absence and workforce rules around the way your organisation actually operates.
Explore implementationIntegration and iPaaS
Connect WFM with HR, payroll, ERP and operational systems using Boomi, Make.com and bespoke API development.
Explore integrationReporting and custom development
Close platform gaps with advanced BIRT reporting, bespoke modules, product extensions and custom technical solutions.
Explore custom developmentHealth checks and optimisation
Find what is underperforming across configuration, scheduling, integrations and reporting, then turn the findings into an actionable plan.
Explore the UKG Pro WFM health checkProCare managed support
Keep your WFM environment healthy with ongoing system management, optimisation and expert support as your business changes.
Explore ProCareEmergency readiness, connected
When every second matters, know who is safe.
Roll Call Cloud connects trusted workforce data with one live accountability view. Response teams can see who is believed to be on site, confirm people safe from the assembly point and focus attention where it is needed most.
- One shared view across assembly points and response teams
- Use existing workforce data, without another badge system
- Clear incident history for review, learning and audit
During an incident
One shared accountability picture.
On site, at the assembly point and wherever authorised responders need it.
Why Connected Data
Senior practitioners. Every capability in-house. Accountability beyond go-live.
Our senior practitioners understand the platform, the data and the operational reality. They challenge what is not set up to succeed, close the gaps with in-house capability and stay accountable beyond go-live.
Senior practitionersMore than 150 combined years of real workforce management experience, applied where it matters.
Every expert in-houseConfiguration, BIRT, integration, APIs and bespoke development without outsourced handoffs.
Built around your operationWe shape workforce technology around real operational needs rather than forcing a standard template.
Accountable beyond go-liveProCare keeps knowledge, momentum and expert support in place through business-as-usual.
Sector experience
Shaped by complex, highly operational environments.
We understand the scheduling pressure, compliance obligations and integration complexity in sectors where workforce decisions have immediate operational consequences.