Certified WFM Specialists

It's What We Do Best

Whether you are evaluating a new platform, mid-implementation, or looking to get more from a system already live,
CDS has the capability to help. Our services span two complementary areas: strategic advisory and hands-on delivery

WFM Strategy & Roadmap

WFM Strategy & Roadmap

Not sure where to start, or whether your current WFM approach is fit for where your organisation is heading? We work with leadership teams to define a clear WFM vision, build a credible business case, and map a delivery roadmap that is realistic to execute.

Technology Selection

Technology Selection

Choosing the wrong WFM platform is an expensive mistake. We provide independent evaluation and selection support - helping you assess platforms against your operational requirements, culture, and budget before you commit.

Health Check and Optimisation Review

Health Check and Optimisation Review

Already live on a WFM platform but not getting the results you expected? We audit your current deployment: configuration, scheduling rules, integrations, and reporting. We identify what is underperforming and what needs to change.

Change and Adoption Advisory

Change and Adoption Advisory

Technology without adoption is a cost centre. We advise on change management strategy, stakeholder engagement, manager readiness, and workforce communication - the human side of a WFM transformation that is too often left to chance.

Implementation and Configuration

Implementation and Configuration

End-to-end WFM implementation delivered by experienced practitioners. We configure scheduling rules, compliance frameworks, pay policies, and absence management to match your operational reality - not a template someone else was already using.

Custom Integrations and iPaaS

Custom Integrations and iPaaS

WFM platforms do not work in isolation. We design and build integrations between your WFM system and HR, payroll, ERP, and operational platforms - using iPaaS tools including Boomi, Workato and Make.com, or bespoke API development where needed.

About Us

Connected Data Solutions

We are a specialist WFM consultancy with over 150 combined years of expertise, built around one purpose: making workforce management work properly in complex enterprise environments.

We work across the leading enterprise WFM platforms, advising, implementing, integrating, extending and optimising workforce management technology for organisations where standard approaches fall short and getting it right is non-negotiable.

We are not a generalist IT consultancy with a WFM practice bolted on. We do not resell software. We are specialists, and that distinction matters when you are navigating a complex implementation, solving a problem your platform was not designed to handle out of the box, or trying to extract more value from an existing deployment.

Our services span the full WFM lifecycle: implementation and configuration, custom integrations and iPaaS, bespoke development, and advanced BIRT reporting. As certified partners with leading WFM platform providers, we work with enterprise clients across retail, logistics, manufacturing, transport, aviation and
hospitality. UK-based, globally delivered.


What our clients get is depth. Not a project team assembled for the engagement, but practitioners who have genuinely done this across hundreds of complex enterprise environments, in sectors where workforce scheduling and labour compliance carry real operational and commercial weight. That depth is what separates a successful WFM implementation from a costly one. If your WFM platform is not performing as it should, or you are planning an implementation that needs to go right first time, talk to us.

What We Do

The Capabilities That Set Us Apart

From deep workforce management expertise and in-house custom development to certified technology partnerships and enterprise-grade security, CDS brings everything you need under one roof.

150+ Years of WFM Expertise

150+ Years of WFM Expertise

Certified workforce management implementation partner delivering advisory services, consultancy, implementation, customisation, optimisation and support.

Custom Development & Bespoke Solutions

Custom Development & Bespoke Solutions

Where WFM platforms have gaps, we build the solutions. Custom extensions, bespoke modules, and product-specific development — all built in-house by a team that understands the platform deeply.

Certified Technology Partners

Certified Technology Partners

As certified Boomi and Make partners, we connect your WFM to the rest of your business. Payroll, ERP, HR, finance — integrated cleanly and at scale.

Security & Compliance Partners

Security & Compliance Partners

Aligned with industry-leading tools and frameworks. We work with top-tier platforms to safeguard your data. Built-in compliance, monitoring, and threat detection.

Why Choose Connected Data Solutions?

Why Connected Data?

One Partner.
The Full WFM Lifecycle

Most organisations working with a WFM partner face the same problem: deep expertise stops at go-live. Integration goes to a separate supplier. Development gaps go to a third party. CDS is built differently.

We bring 150+ combined years of WFM expertise, Boomi and Make.com (http://make.com/) certified integration capability, and an in-house development team into a single engagement. One specialist relationship. No handoffs. No third-party markup. UK-based, globally delivered, and as invested in your environment three years after go-live as we are on day one.

Our industry

Turn Industry Expertise into Connected Data Solutions

FAQ Questions

Questions

Looking for answers? We’re here to help!

CDS delivers the full range of workforce management services for enterprise organisations: advisory services, consultancy, implementation, data integration, bespoke reporting, and custom development.

We cover the entire WFM lifecycle, from initial configuration through to long-term optimisation. Ongoing support is part of the model, not an afterthought. Clients who go live with CDS stay with CDS because the knowledge is already embedded in their environment.

End-to-end delivery or targeted specialist input: we work both ways.

Insights & Impact

Latest Blogs, Company News & Real-World Success Stories

Stay updated with expert insights, technology trends, and real-world case studies from Connected Data Solutions. Explore how our team solves complex data challenges, enables transformation, and drives measurable business outcomes across industries.

You Can Find Us Here

We support clients across the globe, delivering connected data solutions that drive transformation in every market we serve.

Connected Data Solutions Ltd

Fusion@Magna, Magna Way, Rotherham, South Yorkshire. United Kingdom. S60 1FE

Connected Data Solutions International, LLC

447 Broadway 2nd Floor, Ste 3066 New York, NY 10013 USA