No platform covers every operational requirement. CDS designs scoped WFM extensions, applications and automation that address genuine gaps while working with supported interfaces and your wider technology environment.
Our development team turns specific operational requirements into maintainable solutions. We assess configuration and standard features first, then define a bespoke approach where it is justified. Architecture, data access, security, testing and support responsibilities are agreed as part of the delivery scope.
Our in-house team helps close the gap between standard functionality and your operation. We assess feasibility, define the required behaviour and build against agreed acceptance criteria, with clear arrangements for deployment and ongoing maintenance.
Where standard configuration does not meet an agreed requirement, we assess a scoped extension or application. We validate feasibility and supported interfaces before committing to a design.
Purpose-built features tailored to your operation. A scheduling algorithm for your specific shift pattern complexity. A compliance engine for your regulatory environment. Custom reporting outputs for your business metrics. Built to your specification, integrated into your WFM platform.
Extend the user experience, reporting or workflow around your WFM platform where supported. We assess the architecture and maintenance implications before introducing additional capability.
Solutions that span multiple systems. Scheduling optimisation that considers ERP constraints. Payroll automation that understands WFM logic. We build at the seams where systems meet.
Our developers work with functional specialists to understand the operational requirement as well as the technology. We design around supported data access and interfaces, with documented ownership, testing and maintenance responsibilities.
No outsourcing to third parties. No markup on vendor rates. No waiting weeks for external developers unfamiliar with your system. Our custom WFM development team is on staff - developers who understand the platform, the data model, and your operation.
The best custom development marries technical excellence with operational understanding. We don't build what sounds good in theory - we build what actually works in your operation.
We build it, we test it, we support it. You're not left with orphaned code maintained by someone who no longer cares. We're invested in
your success.
No black boxes, no surprises. You're involved throughout the build: scoping, design review, iterative testing. You know exactly what's being built and why, at every stage of the project.
We understand your problem in depth. What's the actual business pain? What have you tried? Where did it fall short? This informs our solution.
We propose a design and get your team's input before we code. Architecture matters. We want the approach right before we write a line of code.
We don't disappear for six months and return with a finished system. We deliver in iterations, test with your team, and adjust based on real feedback.
Before anything goes live, your team tests it against real workflows. We run structured UAT with your team, resolve issues, and only move to deployment once you're satisfied it works as specified.
When we go live, you're ready. Clean code, clear documentation, and a team that knows how to manage and build on what's been delivered. We run a structured handoff — not a file drop. Your people leave knowing the system, not just that it exists.
Once your solution is live, we stay on hand. Whether it's a configuration change, a platform update that needs attention, or enhancements as your operation evolves, CDS provides the ongoing support to keep your custom development working as intended.

Our expert solution and design consultants will meet with your team to discuss your business requirements.
We implement workforce management solutions around your people, operating policies and business goals.

We can integrate your business processes including HR, Workforce Management, Payroll and Scheduling.

We design workforce reports around your information needs, using the reporting tools and data access supported by your platform.

From cloud to mobile applications, our developers can design and build a tailored solution to meet your requirements.
We provide scoped WFM support to resolve issues, improve performance and build lasting capability in your team.

We offer tailored WFM training for individuals and groups, delivered on-site or remotely around your configured solution.
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