Custom Development

No platform does everything out of the box. CDS delivers UKG Pro WFM custom development – product gap solutions, custom modules and bespoke UKG Pro WFM API development that extends the platform to meet your specific operational requirements.

Custom Development Solution

Why Our Development Services Enable Flexibility

Our development team creates tailored UKG enhancements that extend system capabilities and solve unique business challenges. We build with precision to ensure each solution fits seamlessly into your environment.

With a focus on scalability and performance, we deliver custom tools that grow with your needs. From workflows to integrations, our development work empowers teams to work smarter with fully aligned solutions.

What We Build

Bespoke Development That ExtendsUKG Pro WFM

CDS’s in-house development team builds the solutions that close the gap: custom functionality, bespoke modules, and extensions that work with UKG Pro WFM rather than around it. Whatever your operation needs that the platform doesn’t natively provide, we build it to your specification, test it in your environment, and support it long-term.

Product Gap Solutions

UKG Pro WFM is comprehensive, but no platform covers every scenario. Our UKG Pro WFM product gap solutions build the functionality the platform doesn't provide natively - custom scheduling rules, compliance logic, operational workflows that don't fit standard configuration.

Custom Modules

Purpose-built features tailored to your operation. A scheduling algorithm for your specific shift pattern complexity. A compliance engine for your regulatory environment. Custom reporting outputs for your business metrics. Built to your specification, integrated into your WFM platform.

UKG Pro WFM Extensions

Additional capability layered on top of UKG Pro WFM. Extended user interfaces, advanced reporting tools, automation workflows — we extend the platform without replacing it.

Cross-Platform Development

Solutions that span multiple systems. Scheduling optimisation that considers ERP constraints. Payroll automation that understands WFM logic. We build at the seams where systems meet.

UKG Pro WFM End-to-End Integration

WHY CDS FOR CUSTOM DEVELOPMENT

Why CDS?

Our in-house development team understands UKG Pro WFM at the code level — the data model, the API architecture, the operational logic — and builds solutions that work with the platform, not against it.

No outsourcing. No third-party markup. No orphaned code.

Our development team doesn't approach UKG Pro WFM as a black box to build around. We understand the data model, the API architecture, and the operational context. We build solutions that work with the platform, not against it.

Code that understands the platform rarely needs rewriting. It scales. It performs. It survives platform updates.

Our Approach to Development

Scoping

We understand your problem in depth. What's the actual business pain? What have you tried? Where did it fall short? This informs our solution.

Design Review

We propose a design and get your team's input before we code. Architecture matters. We want the approach right before we write a line of code.

Iterative Delivery

We don't disappear for six months and return with a finished system. We deliver in iterations, test with your team, and adjust based on real feedback.

User Acceptance Testing

Before anything goes live, your team tests it against real workflows. We run structured UAT with your team, resolve issues, and only move to deployment once you're satisfied it works as specified.

Go-Live & Handoff

When we go live, you're ready. Clean code, clear documentation, and a team that knows how to manage and build on what's been delivered. We run a structured handoff — not a file drop. Your people leave knowing the system, not just that it exists.

Support & Maintenance

Once your solution is live, we stay on hand. Whether it's a configuration change, a platform update that needs attention, or enhancements as your operation evolves, CDS provides the ongoing support to keep your custom development working as intended.

Related Services

Solution Consultancy

Solution Consultancy

Our expert solution and design consultants will meet with your team to discuss your business requirements.

Implementations

Implementations

We implement tailored UKG solutions that align with your workforce, compliance, and operational goals.

Data Integration

Data Integration

We can integrate your business processes including HR, Workforce Management, Payroll and Scheduling.

Custom Reports

Custom Reports

Our reporting team provide fully customised reports for UKG Workforce Central and UKG Dimensions.

Custom Development

Custom Development

From cloud to mobile applications, our developers can design and build a tailored solution to meet your requirements.

Support

Support

We provide ongoing UKG support to resolve issues, optimize performance, and ensure long-term success.

Training

Training

We offer both on-site and remote, one on one and group tailored training courses for both UKG and ADP clients.