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Solution Consultancy

Expert UKG Pro WFM advisory – whether you’re planning a new implementation, need UKG Pro WFM optimisation on an existing system, or not getting the ROI you expected. CDS is the UKG Pro WFM consultant organisations turn to at every stage of their WFM journey.

Consulting Impact

Why Our Consultancy Services Matter

Our UKG-certified consultants bring deep technical and industry expertise to guide every stage of your workforce solution. From strategic planning to hands-on implementation, we help you unlock real value—faster, smarter, and fully aligned to your goals.

Who is this service for?

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For Organisatioins Planning an Implementation

PRE-IMPLEMENTATION ADVISORY

Why CDS?

For organisations planning a UKG Pro WFM implementation, get expert guidance. Our pre-implementation advisory service covers …

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We map your actual operation - shift patterns, compliance rules, staffing models, integration points. This becomes your configuration blueprint. Too many implementations fail because the consultant guesses at your process. We don't guess.

Post Go-Live Optimisation

For Organisatioins already live onUKG Pro WFM

Go-live is a milestone, not the finish line. Many organisations reach go-live and never unlock the platform’s full potential.  Our UKG Pro WFM post go-live support service identifies and fixes the gaps:

System Audit

We review your UKG Pro WFM configuration six to twelve months post-go-live. What's working well? What's being worked around? Where are your teams applying manual fixes to platform limitations?

Configuration Improvements

We spot the quick wins - configuration changes that improve functionality without requiring customisation. Automated rules that save manual effort. Reporting improvements that give you visibility you didn't know you needed.

Unlocking Unused Functionality

Most organisations use 40% of the platform they've paid for. We identify the unused capability that matters to your operation and enable it.

ROI Review

Did you hit the ROI targets you projected at implementation? Where did you win? Where did you miss? We help you quantify the value you're getting and identify next steps.

UKG Pro WFM Health Check

For organisations who want an independent assessment

Uncertain about the health of your UKG Pro WFM system? A health check gives you a clear picture. We review:

  • Compliance automation
  • Data quality
  • Integration integrity
  • User adoption
  • Reporting capability
  • Performance
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