CDS designs workforce reports that give your teams the information they need, in a format they can use. We start with the business question, then choose an approach supported by your platform and available data.
Our reporting specialists turn workforce information into clear operational and management outputs. We define the fields, calculations, filters and delivery requirements with your users, then build and test against agreed acceptance criteria. Reporting tools, refresh frequency and data access are confirmed for the relevant platform.
Workforce reports should help people make decisions. We design operational and management outputs around your measures, definitions and users, selecting the appropriate reporting tools for the available data.
Useful reporting starts with a decision, not a spreadsheet. What do users need to know, how current must the data be and what action will they take? We agree the measures, definitions, filters and presentation before development.
The technical approach depends on your environment. Native report tools, BIRT where supported, analytics platforms and governed data extracts each have different strengths and constraints. We confirm the right route and test the output against the source data.
Standard reports tell you what the platform captured. Custom reports tell you what your business needs to know.
Our expert solution and design consultants will meet with your team to discuss your business requirements.
We implement workforce management solutions around your people, operating policies and business goals.
We can integrate your business processes including HR, Workforce Management, Payroll and Scheduling.
We design workforce reports around your information needs, using the reporting tools and data access supported by your platform.
From cloud to mobile applications, our developers can design and build a tailored solution to meet your requirements.
We provide scoped WFM support to resolve issues, improve performance and build lasting capability in your team.
We offer tailored WFM training for individuals and groups, delivered on-site or remotely around your configured solution.
