Effective Date: 31 July 2025 | Last Updated: 31 July 2025

This Privacy Policy explains how Connected Data Solutions Ltd (“we”, “us”, or “our”) collects, processes, stores, and protects your personal data when you use our website (including https://connecteddata.solutions/contact/), contact us, or subscribe to our newsletter. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Connected Data Solutions Ltd
1st Floor, Stewart House, South Grove, Rotherham, S60 2AF, England
Email: info@connecteddata.solutions
Phone: +44 (0) 1709 288 770

We act as the data controller responsible for personal data handled via our website.

2. Data We Collect

When you reach out via our contact form or interact with our site, we may collect:

• Contact & Identity Info: Name, email address, company, phone number, and message content
• Technical & Usage Data: IP address, browser type, operating system, device type, pages visited, and timestamps
• Cookie & Tracking Data: Cookies, analytics tools, and similar technologies (see Section 8)

3. How We Use Your Data

We process your information for purposes including:

• Responding to contact requests and enquiries
• Providing information about our services
• Improving and maintaining our website
• Sending newsletters or marketing (with consent)
• Complying with legal or regulatory obligations

Our legal bases include consent, contract, and legitimate interests (e.g. business improvement, client support).

4. Data Sharing and Third Parties

We do not sell your personal data. We may share it with:

• IT/hosting support providers
• Consultants, advisors, or support partners
• Regulatory or legal bodies, if required by law

These parties must respect confidentiality and only process data for specified purposes.

5. International Transfers

We do not routinely transfer your personal data outside the UK. If we do, such transfers are safeguarded by UK-approved mechanisms such as Standard Contractual Clauses.

6. Data Retention

Your personal data will be retained only as long as required for the identified purposes or legal obligations. Once no longer needed, we securely delete or anonymise your data.

7. Your Rights Under UK GDPR

You have the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete information
• Request erasure (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability where applicable

To exercise these rights, contact us at info@connecteddata.solutions.

How to Complain

If you’re dissatisfied with our response, you can lodge a complaint with the ICO (Information Commissioner’s Office):
Website: https://ico.org.uk
Helpline: 0303 123 1113

8. Cookies & Tracking Technologies

We use cookies and tracking tools for site performance, analytics, and to enhance user experience. You can manage or disable cookies via your browser settings.

9. Security Measures

We implement appropriate technical and organisational safeguards such as secure servers, encryption, and restricted access to protect your personal data.

10. Policy Updates

We may revise this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted here with a new “Last Updated” date.

Contact Us

Connected Data Solutions Ltd
1st Floor, Stewart House, South Grove, Rotherham, S60 2AF, England
Email: info@connecteddata.solutions
Phone: +44 (0) 1709 288 770